We buy, we own the inventory, and we take responsibility for how your product is presented, priced, and supported. Storage and shipping sit with a third-party logistics provider. Below is exactly what each part involves, and where the line between us and our partner falls.
We buy outright. Every order is a formal purchase order against agreed wholesale pricing, with clear quantities, delivery expectations, and payment terms. There is no consignment, no revenue share, and no ambiguity about who owns the goods.
We own the inventory, but we do not run our own warehouse. Receiving, storage, and handling sit with a third-party logistics provider under our account. We would rather your product be handled by people who do it all day than by a facility we could not staff properly.
Orders are picked, packed, and shipped by our fulfillment partner, with tracking on every parcel and national coverage. Delivery speed is one of the most common reasons a customer sends a product back, so it is not somewhere we economise.
Product pages are built from your approved assets — official imagery, correct specifications, and claims taken verbatim from your materials. We do not write creative copy about your product without your sign-off, and we do not guess at specifications we cannot verify.
Your minimum advertised price policy is enforced on our side as a hard rule. We monitor our own pricing across every channel we operate in and correct anything that drifts. If a promotion would breach policy, we do not run it.
Customer questions, warranty queries, and returns come to us first. We resolve what we can, escalate only what genuinely needs the manufacturer, and keep the tone consistent with how you would want your customers spoken to.
You get one point of contact and a clear picture of how your product is moving: units sold, stock on hand, and when the next order is likely to land. No portals to log into, no reports you have to chase.
What a buyer refuses to do matters as much as what it can do. These are commitments we make in writing as part of onboarding.
Send us a line sheet and your channel policy. We will come back with a straight assessment.