Privacy Policy
How we handle the information you share with us through this website.
Last updated: [LAST_UPDATED]
Stoneport Supply (“Stoneport,” “we,” “us,” or “our”) operates the website at stoneportsupply.com. This policy explains what information we collect through the site, why we collect it, who we share it with, and what choices you have.
We are a business-to-business company. Almost everything we collect is ordinary business contact information provided voluntarily by people making an inquiry.
1. Information we collect
Information you give us
When you submit our contact form or wholesale account application, we collect the information you enter, which may include:
- Your name and job title
- Your company or brand name and website
- Your business email address and telephone number
- Product category, order minimums, and other details about your line
- The content of your message and any follow-up correspondence
You choose what to send us. Fields marked as required are the minimum we need in order to reply.
Information collected automatically
Our hosting provider keeps standard server logs, which may record your IP address, browser type, referring page, and the time of your request. These logs are used for security and to keep the site running correctly.
Cookies
This site does not set advertising or tracking cookies. If we add analytics in the future, we will update this policy before doing so.
2. How we use your information
- To respond to your inquiry and correspond with you about it
- To evaluate and administer a potential or existing wholesale account
- To send documentation you have requested, such as tax or insurance certificates
- To keep records of our business relationships and transactions
- To maintain the security and integrity of this website
- To comply with applicable legal, tax, and accounting obligations
We do not sell your information, and we do not use it for behavioral advertising.
3. Who we share it with
We share information only where it is necessary to run our business, and only with:
- Our form and email providers, which process and deliver messages submitted through this site
- Our hosting provider, which stores and serves the website
- Professional advisers such as our accountants or legal counsel, where relevant
- Authorities, where we are legally required to disclose information
We do not sell, rent, or trade personal information to anyone.
4. How long we keep it
Inquiries that do not lead to a business relationship are retained for up to twenty-four months and then deleted. Records connected to an active or former wholesale account are kept for as long as the relationship lasts and afterwards for the period required by applicable tax and commercial record-keeping rules.
5. Your choices and rights
You may ask us to provide a copy of the information we hold about you, correct anything inaccurate, or delete it where we are not required to keep it. To make a request, email [COMPANY_EMAIL]. We will respond within the timeframe required by applicable law.
Depending on where you live, you may have additional rights under state or national privacy laws, including the right to know what information we collect, the right to request deletion, and the right not to be discriminated against for exercising those rights. We honor these requests regardless of where you are located.
If you no longer wish to hear from us, reply to any message from us asking to be removed and we will stop contacting you.
6. Security
This site is served over an encrypted connection, and form submissions are transmitted to our providers over encrypted channels. Access to inquiry records is limited to people at Stoneport who need it to do their job. No system is perfectly secure, so we ask that you not send sensitive information — such as bank account or payment card details — through the website forms. We will arrange a secure method when that information is needed.
7. Children
This is a business website and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe a child has provided us with information, contact us and we will delete it.
8. Links to other sites
Our site may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to read their policies before providing them with information.
9. Changes to this policy
We may update this policy as our practices change. The revision date at the top of the page always reflects the current version. Material changes will be announced on this page.
10. Contact us
Questions about this policy, or about the information we hold, can be sent to:
Stoneport Supply
[STREET_ADDRESS]
[CITY], [STATE] [ZIP]
[COMPANY_EMAIL]
[COMPANY_PHONE]