The questions suppliers ask us first.
Most wholesale applications stall because the answers are hard to find. Here they are, in plain language, before you have to ask.
What is Stoneport Supply?
We are an independent retail reseller. We purchase products at wholesale, take title to the goods, and sell them direct to consumers through national online retail channels.
We are the buyer of record: we take title to the goods and carry the inventory risk ourselves.
Which channels do you sell through?
National online retail channels, selling direct to the end consumer. We are a retailer rather than a distributor: we do not sell to other resellers, so your product does not re-enter the trade through us.
We confirm the specific channels for your line in writing before the first order, and we do not distribute into any channel your agreement excludes.
Do you adhere to MAP policies?
Yes, without exception. We treat your published minimum advertised price as a floor, audit our own pricing regularly, and do not use coupons, bundles, or promotional mechanics that would put the effective price below policy.
If a line cannot work at your pricing, we tell you rather than discount it quietly.
Do you drop-ship or sell on consignment?
No. We buy inventory outright and hold it. You are paid on the purchase order, not on what sells through, and you carry no inventory risk on our account.
What are your payment terms?
New accounts start on prepayment by ACH, wire transfer, or business credit card. Once we have an order history together we will complete a credit application and move to Net 30, or whatever terms your process allows.
Do you have a resale certificate and a W-9?
Florida sales tax registration has been submitted and the resale certificate is pending approval. Contact us for available business documentation and to confirm your wholesale account requirements.
See our documentation for the complete list.
What order sizes should we expect?
Our opening orders start at $1,000 and are sized to the category. We would rather place a modest first order, prove sell-through, and reorder than over-commit on a line neither of us has tested.
Once a line proves out we move to a regular reorder cadence and share forecasts your production team can plan against.
Do you require exclusivity?
No. We do not ask for exclusive rights and we do not expect you to restrict other distributors on our behalf. We would rather earn the volume than be handed it.
How do you protect brand integrity?
Three ways:
- We hold your published pricing in every channel we operate in.
- We use only your approved imagery and product content.
- We take responsibility for customer service and returns, so the buying experience reflects your brand properly.
We also do not re-wholesale your product to third parties we have not vetted.
Where is inventory warehoused?
We do not run our own warehouse. Inventory is held under our account at a third-party logistics provider with national coverage, which handles receiving, insured storage, and fulfillment. We would rather your product sat with people who handle freight all day than in a facility we could not staff properly. We are happy to share the facility location and its handling standards on request.
How do we get started?
Submit the wholesale account application, or email info@stoneportsupply.com with your line sheet and channel policy.
We read every inquiry ourselves and respond the same business day. We aim to go from first contact to an opening order within two weeks.
Still have a question?
Ask it directly — we would rather answer now than have you guess.